Investor Charter
Details of business transacted by the Research Analyst with respect to the investors.
- To publish research report based on the research activities of the RA.
- To provide an independent unbiased view on securities.
- To offer unbiased recommendation, disclosing the financial interests in recommended securities.
- To provide research recommendation, based on analysis of publicly available information and known observations.
- To conduct audit annually.
Details of grievance redressal mechanism and how to access it.
- In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.
- If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web-based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
- With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.
Expectations from the investors (Responsibilities of investors)
Do’s
Always deal with SEBI registered Research Analyst.
Ensure that the Research Analyst has a valid registration certificate.
Check for SEBI registration number.
Please refer to the list of all SEBI registered Research Analysts which is available on SEBI website in the following link: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14. Always pay attention towards disclosures made in the research reports before investing.
Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
Before buying securities or applying in public offer, check for the research recommendation provided by your research Analyst.
Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
Inform SEBI about Research Analyst offering assured or guaranteed returns.
Dont’s
Do not provide funds for investment to the Research Analyst.
Don’t fall prey to luring advertisements or market rumours.
Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
Do not share login credentials and password of your Trading and Demat Account with the Research Analyst.
Compliance from Stoxvera
Information regarding Investor Complaint / Grievance Redressal Mechanism in Accordance with SEBI Circular No CIR/MIRSD/3/2014 dated 28th August 2014 Dear Traders/Investors If you have any complain or grievance against stockwins.in, we request you please follow the below step given below to register your complain/ grievance with stoxvera.in
- All Traders or Investors having complain or grievance against stockwins.in share service shall write a e-mail at sales@stoxvera.in To ensure timely recording and recognition of the grievance or complaint our Customer Executive will answer in 48 hours.
- In case Trader or Investor is not satisfied with the response, the complain or grievance can be escalated to Compliance officer at sales@stoxvera.in with the subject of Complaint to Compliance officer. He shall ensure to resolve your complain or grievance within 3 working days.
- If Traders or Investors is not satisfied with compliance officer’s redressed and wants to escalate the complain or grievance to higher authority, Please call to 9702460827.
- If you are not satisfied with the response from Stockresearchers.com, then you can contact SEBI through their Grievance Redressal Portal at http://scores.gov.in or you may also write to any offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link: